Customer Service Representative for the D/A/CH-region (m|f|d) - location Ennepetal or Essen

  • Ennepetal oder Essen, Ennepetal oder Essen
  • 40

Just answering phone calls as a customer service representative? At PAKi we believe you can do so much more. Being the one that supports clients on a daily basis, you are the first to notice points of improvement. Insights that will make operations run more smoothly. So, whether your impact is making a client smile, contributing to the team effort, or optimising the supply chain for million cups of tea… at PAKi we want you to be able to have a meaningful impact in the work you do. Read the full job profile customer service representative below.<br /> <br /> <br />  

"There is a huge engagement, and warm and motivating team spirit"

Make impact as customer service representative

As a customer service representative, you make sure individual clients can rely on an effortless load carrier flow. You support and advice our customers, coordinate load carrier flows and organise the procurement of freight space and load carriers as required. Furthermore, you support the sales manager in the acquisition of new customers and create, negotiate and follow-up offers. Besides, you keep an open eye for opportunities to improve processes or maximize our impact.

Pallet Meeting

What you get

Impact works both ways. Just as you give your best, so will we. And these are not just words. We believe flexible working hours and mobile working support a healthy work-life balance. Personnel development, training & coaching and leadership programs will keep you impactful. Just as free gym-membership, bike leasing and monthly health offers will keep you fit. We find plenty of time for internal events and will give you a good start with an extensive onboarding program including buddy. 

Who you are

  • Commercial or comparable qualification, preferably in logistics or customer service
  • Professional experience of at least 5 years
  • You are service-oriented, you take initiative and have high self-motivation
  • Communication (preferably in German and English), organisation and implementation skills
  • You know your way with MS Office programs, especially Excel

PAKi

We are PAKi, the open pool service provider for the management, supply and relocation of standardized
exchangeable (Euro) pallets and containers. We efficiently and effectively help retailers, manufacturers and
transport companies across Europe with the handling of their specific load carrier needs. With our experience
and know-how we offer sustainability, reliability and efficiency in the load carrier management.
We carry impact with the reusable aspect of load carriers which helps both our customers and PAKi to reduce
the amount of waste and CO2 in supply chains. By implementing digitalization of all forms of business, we help
our customers to save both resources and time, leaving them to concentrate on their core business.

Pallets Women

DID YOU GET CURIOUS?

How lean and green would you like to be as a customer service representative? Feel free to contact Alena Mildenberger-Wisnewski, HR Business Partner, 02333-975395122 for more information about the vacancy or apply below! You can also simply apply with your Xing or LinkedIn profile. In the application form, you will find separate fields which you can use for referring to your profile(s).

 



 
Pallet Guy