Key Account Manager (Retail) 

  • Building 2020 Copse Drive / Meriden Business Park, Coventry
  • 40 hours

A critical element to this role is identifying and implementing opportunities to work with our customers to establish synergies within the UK & IE, along with feeding key trends back to the business. This will ensure agility and relevance in our market approach. This role works to optimise supply chain costs and develop potential revenue streams for IPP and retailers in addition to working with internal stakeholder in order to ensure asset recovery is maximised. Managing transactional relationships using business reviews to showcase KPI’s (eg B&Q, Aldi, Wickes) is a priority for this role. Please see the full job description for Key Account Manager (Retail) below. 

We are a growing company in transition

Make impact as a Key Account Manager (Retail) 

Responsibilities: 

  • Asset recovery - including process compliance, retail cooperation and improvement projects. 
  • Create and maintain bespoke account plans for each retailer, operate as the first point of contact and manage issues/queries.  Build internal and external relationships. 
  • Internal and external collaboration to reduce costs and maximise opportunities. 
  • Design and deliver strategic plans that create sustainable business value and enhance competitive advantage including KPI reporting. 
  • Account Management - dispute resolution, equipment control, process improvement, quality, and manage contractual obligations. 
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What you get

Impact works both ways. Just as you give your best, so will we. And these are not just words. Supporting our people is part of our benefits. Employees have access to Occupational Health services to provide any support required and Westfield Health offers an employee assistance programme and cashback plan. We offer the ability to build up enough hours to have every other Friday afternoon off and will give you a good start with a welcome box on arrival. Furthermore, in this job you can count on a company car, or car allowance, flexibility to manage your own schedule and extensive progression opportunities. Find out more about what we have to offer.

Who you are

  • You will have 5+ years’ experience within a fast paced, logistics environment and you will be able to build and maintain strong, positive relationships via effective communication.  You will be an inquisitive individual who asks relevant, supply chain questions in order to drive value. 
  • You will have the ability to analyse and assess situations quickly and effectively to reach an appropriate and timely solution to complex issues, which may include the need for difficult conversations. 
  • You will have demonstrable experience in data analysis to drive results, in addition to the ability to use this information to work with other team members in order to achieve high standards of service.  You will have a commercially aware perspective and understand the importance of market trends on business performance. 
  • You enjoy variety and challenge, and are able to maintain a positive approach in a fast paced environment. 
  • You will have a desire to be a part of our success, and to contribute to the future of the business.  You will be creative and motivated, you will connect with our values – CARE, DARE, DELIVER – and, you will embrace the purpose of IPP – CARRYING IMPACT. You will see the value in challenging the status quo in a respectful and collaborative way. 

This is IPP

We are IPP, member of Faber Group. As a leading European pallet pooler we are a vital part of demanding and fast-moving supply chains. We operate a circular re-use system for high quality pallets and boxes and work extensively with well-known brands, producers and retailers. We are logisticians, working together seamlessly across supply chains.

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DID YOU GET CURIOUS?

How lean and green would you like to be as Key Account Manager (Retail)? Feel free to contact Shelley Harris [email protected], Commercial Director, for more information about the vacancy or apply below!  

Satim (male)