Business Development Manager

  • Coventry, UK, Coventry
  • 40 hours

This role is responsible for building on the excellent reputation of IPP with accountability across the UK&I.  Travel and overnight stays will be expected. A key part of this role is identifying and securing profitable new business opportunities for IPPs as well as maintaining relationships and retaining current customer base. You will have 5+ years’ experience within a fast paced, logistics environment with awareness of FMCG, and, you will be able to build and maintain strong, positive relationships via effective communication. You will be an inquisitive individual who asks relevant, supply chain questions in order to drive value. You will have the ability to analyse and assess situations quickly and effectively to reach an appropriate and timely solution to complex issues, which may include the need for difficult conversations. You will be have demonstrable experience in data analysis to drive results, in addition to the ability to use this information to work with other team members in order to achieve high standards of service. You will have a commercially aware perspective and understand the importance of market trends on business performance. You enjoy variety and challenge, and are able to maintain a positive approach in a fast paced environment whilst working with autonomy and remotely, but also as part of the commercial accounts team. You will have a desire to be a part of our success, and to contribute to the future of the business. You will be creative and motivated, you will connect with our values – CARE, DARE, DELIVER – and, you will embrace the purpose of IPP – CARRYING IMPACT. You will see the value in challenging the status quo in a respectful and collaborative way.

With new business, you will identify and target new sectors and customers across UK&I to deliver IPP growth targets.  You will develop a new business strategy for IPP, identifying sectors, markets and customer for self and team to pursue.  This will be done though networking, referrals, attendance at events and awards, internet and research plus any other means available.  Upon identifying potential customers, you will seek and secure meetings with key decision makers to sell pallet pooling and specifically the benefits of working with IPP.

Accurate reporting of the sales pipeline for self and team from lead through to quoting and winning business, ensuring CRM accurately reflects our performance at all times is essential.

Customer retention will be maintained through regular customer engagement to ensure efficient supply chain operation, Identifying and implementing collaborative opportunities in order to drive value and promote contract maximisation.  With current customers you will be ensuring account balances are accurately managed, high service levels are maintained or exceeded and customer satisfaction is enhanced whilst maximising all opportunities within the commercial framework.

Continuous feedback to the business regarding key information obtained is critical to ensure agility and relevance in our sales and marketing approach.


How lean and green would you like to be a Business Development Manager?  Follow the link for more details or to apply for this role.

IPP Pallet (male)
220607 59 IPP Leangreen 00611 SVS
Sustainability at Faber is definitely not just following the trend

This is IPP

We are IPP, member of Faber Group. As a leading European pallet pooler we are a vital part of demanding and fast-moving supply chains. We operate a circular re-use system for high quality pallets and boxes and work extensively with well-known brands, producers and retailers. We are logisticians, working together seamlessly across supply chains.

220630 72 Lean&Green 00236 (2)