Customer Service Expert (m/f/d) with knowledge of Polish - Location Warsaw (PL)

  • PAKi
  • Thüngenfeld 1, Ennepetal
  • 40

Are you an expert in customer service  who only takes phone calls? We at PAKi believe that you can do so much more. As the person who supports our customers on a daily basis, you are the first to recognise potential for improvement. Insights that contribute to smoother operations. Whether you're putting a smile on a customer's face, contributing to teamwork or optimising the supply chain for millions of cups of tea, at PAKi we want you to make a difference with your work. Read the full job profile of a Customer Service Expert below.

Making a difference as expert in customer service:

  • Supporting and advising our Eastern European customers on all matters relating to load carriers
  • Preparing and negotiating offers, calculating prices and following up on offers
  • Handling complaints and finding customer-orientated solutions
  • Close cooperation with the field sales team and own acquisition activities
  • Creating reports and monitoring key figures


How lean and green do you want to be as a expert in customer service? Contact Sharon Möllenkamp, HR Business Partner, +492333-975395178 for more information about the position or apply below!

You can also simply apply with your Xing or LinkedIn profile. In the application form you will find fields where you can refer to your profile(s).
Pallet Guy
Pallet Meeting
"There´s so much more to the world of pallet pooling"


We are PAKi, the open pool service provider for the management, supply and relocation of standardized
exchangeable (Euro) pallets and containers. We efficiently and effectively help retailers, manufacturers and
transport companies across Europe with the handling of their specific load carrier needs. With our experience
and know-how we offer sustainability, reliability and efficiency in the load carrier management.
We carry impact with the reusable aspect of load carriers which helps both our customers and PAKi to reduce
the amount of waste and CO2 in supply chains. By implementing digitalization of all forms of business, we help
our customers to save both resources and time, leaving them to concentrate on their core business.

Pallets Women