Expert Key Account Management (m/f/d) part-time

  • Thüngenfeld 1, Ennepetal
  • 20

Be more than an Expert Key Account (m/f/d). Do you want to build strong relationships with operational stakeholders, both internally and externally? Do you have a talent for implementing agreed processes and procedures within a defined group of key accounts? Do you enjoy orchestrating relevant actions by working internally with other colleagues and being the first point of contact to assigned contacts? Then we may have the perfect challenge for you. Sales is more than just a career - it's an exciting journey full of opportunity, growth and success. But at PAKi, your role is much bigger than that. Whether your sales skills enable our customers to grow effectively, create new opportunities to improve our impact or directly influence sustainability... at PAKi, we want you to make an impact with your work. Read the full Expert Key Account Management job profile below.

Who you are

  • Completed commercial studies or commercial training with additional qualifications (business administration, logistics, marketing) At least 3 years of B2B experience, ideally in the key account/logistics sector
  • Experience of working successfully in a highly results- and performance-oriented environment with a focus on customer orientation
  • Proven ability to effectively build relationships at all levels
  • Experience of working in a matrix environment - Fluency in written and spoken English and German is a prerequisite - Proficient in MS Office programs, especially Excel + Navision
  • Experience with a key account structure and culture
  • Enthusiasm for numbers and data analysis
  • Passion for communication

What you get

Impact works both ways. Just as you give your best, so will we. And these are not just words. We believe flexible working hours and mobile working support a healthy work-life balance. Personnel development, training & coaching and leadership programs will keep you impactful. Just as free gym-membership, bike leasing and monthly health offers will keep you fit. We find plenty of time for internal events and will give you a good start with an extensive onboarding program including buddy. 

Make impact as Expert Key Account (m/f/d)

  • Ensure the proper setup of master data in all relevant systems for the assigned key accounts
  • Coordinating and assigning new contacts to the assigned key accounts
  • Monitoring the profitability of the assigned key accounts and forwarding deviations to the key account managers
  • Summarize key activities in a weekly report
  • Coordinate operational actions to ensure proper account management according to contractual agreements and in terms of profitability, effectiveness, quality and functionality
  • Support internally as the main point of contact for all departments and functions concerned
  • Supporting key account managers with major projects
  • Contributing to the development of innovative solutions
  • Regularly review relevant KPIs (e.g. exemptions, orders, submissions, payment, inventory, etc.) and define corrective actions
  • Identifying cost drivers and supporting the initiation of corrective actions
  • Communicate regularly with regional key accounts and initiate corrective actions on all affected matters
  • Support in analyzing the overall impact resulting from the introduction of new key accounts
  • Regular exchange with various stakeholder groups, e.g. Key Account Manager, Customer Service Manager, Business Relationship Manager IT, Business Analyst Controlling, Regional Key Account, Customers - Participation in various measures (e.g. 5S workshop)
  • Preparation and revision of work instructions
  • Creation of processes (internal & external)

DID YOU GET CURIOUS?

How ambitious & involved would you like to be as a Expert Key Account (m/f/d)? Feel free to contact Eda Gündönüm, HR Business Partner, 02333-975395130 for more information about the vacancy or apply below!
You can also simply apply with your Xing or LinkedIn profile. In the application form, you will find separate fields which you can use for referring to your profile(s).


 
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PAKi

We are PAKi, the open pool service provider for the management, supply and relocation of standardized
exchangeable (Euro) pallets and containers. We efficiently and effectively help retailers, manufacturers and
transport companies across Europe with the handling of their specific load carrier needs. With our experience
and know-how we offer sustainability, reliability and efficiency in the load carrier management.
We carry impact with the reusable aspect of load carriers which helps both our customers and PAKi to reduce
the amount of waste and CO2 in supply chains. By implementing digitalization of all forms of business, we help
our customers to save both resources and time, leaving them to concentrate on their core business.

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