Field Service Retail FMCG, PORTUGAL

Responsibilities

• Asset controlling
• Responsible for managing accounts into assigned area. Ensure improvement performance of its area
• Action development visiting top offender retailers and managing through phone calls other accounts
• Visiting all DCs (mandatory) and some stores in order to have deep knowledge about flows.
• Mitigate flows that can generate losses or increase Dwell time
• Identify all different channels and its importance and impact at each group, i.e., Cash Carry, Oil station, franchising, Hyper, Super, etc
• Collection Engine improvement, by Reviewing and adjusting collection frequency
• Keep account structure updated
• Organize and run out Inventory plan

External:

• • Relationship development with different levels at each DC, store or/and location
  • Getting close to the main contacts in order to have full support for every single action that is needed
  • People engagement with IPP profile
  • Introducing and “Implementing” IPP Value proposition

Internal:

• • Logistics, operations and depots follow up in order to ensure collection service and frequency are covered
  • Asset controllers
  • Developing oriented actions in order to have an overview about flows and issues
  • Running inventory plan

Requirements for the position

• Background: Logistics management, or Retail Management (FMCG) or similar
• Years of experience: 4 years of experience in the logistics sector and / or retail account management
• Skills: Interpersonal skills, good communication and negotiation skills, analysis, project planning, and conflict management.
• Mobility: Availability to travel at least 3-4 days a week.
• Languages: Portuguese(native), Spanish (desirable), English (desirable)